Terms and Conditions

Last Updated: December 2025

1. Agreement to Terms

By accessing or using the services provided by TVIY LTD ("we", "us", or "our"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Services Description

TVIY LTD provides restaurant management software and related services, including but not limited to table reservation systems, menu management, online ordering platforms, kitchen order tracking, and customer loyalty programs.

3. Use of Services

3.1 Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use our services. By using our services, you represent and warrant that you meet these requirements.

3.2 Account Registration

To access certain features of our services, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.3 Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

4. Payment Terms

4.1 Fees

Our services are provided on a subscription basis. Fees are charged in advance on a monthly or annual basis, as selected by you. All fees are non-refundable except as required by law.

4.2 Payment Processing

Payments are processed through secure third-party payment processors. You agree to provide accurate payment information and authorize us to charge your payment method for all applicable fees.

4.3 Price Changes

We reserve the right to modify our pricing at any time. Price changes will be communicated to you in advance and will apply to subsequent billing periods.

5. Intellectual Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, and software, are the property of TVIY LTD or its licensors and are protected by copyright, trademark, and other intellectual property laws.

6. Data and Privacy

Your use of our services is also governed by our Privacy Policy. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

7. Service Availability

We strive to provide reliable and uninterrupted service. However, we do not guarantee that our services will be available at all times. We may experience downtime due to maintenance, updates, or unforeseen circumstances.

8. Limitation of Liability

To the maximum extent permitted by law, TVIY LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

9. Indemnification

You agree to indemnify and hold harmless TVIY LTD, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of our services or violation of these Terms.

10. Termination

10.1 Termination by You

You may cancel your subscription at any time through your account settings or by contacting us. Cancellation will take effect at the end of your current billing period.

10.2 Termination by Us

We reserve the right to suspend or terminate your access to our services at any time, with or without cause or notice, for any reason, including violation of these Terms.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

TVIY LTD
61 Bridge Street
Kington, HR5 3DJ
United Kingdom
Email: tech@tviy.ink
Phone: +44 771 328 6176