Privacy Policy

Last Updated: December 2025

1. Introduction

TVIY LTD ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tviy.ink or use our services.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number)
• Business information
• Messages and communications
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our services
• To respond to your inquiries and provide customer support
• To send you updates, newsletters, and marketing communications (with your consent)
• To improve our website and services
• To analyze usage patterns and trends
• To comply with legal obligations

4. Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

• Consent: When you have given clear consent for us to process your data
• Contract: When processing is necessary for the performance of a contract
• Legal Obligation: When we need to comply with a legal obligation
• Legitimate Interests: When processing is necessary for our legitimate business interests

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who assist us in operating our website and conducting our business
• When required by law or to respond to legal process
• To protect our rights, property, or safety, or that of our users
• In connection with a business transfer or merger

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Under UK GDPR, you have the following rights:

• Right to Access: You can request copies of your personal data
• Right to Rectification: You can request correction of inaccurate data
• Right to Erasure: You can request deletion of your personal data
• Right to Restrict Processing: You can request limitation of processing
• Right to Data Portability: You can request transfer of your data
• Right to Object: You can object to processing of your personal data
• Right to Withdraw Consent: You can withdraw consent at any time

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

TVIY LTD
61 Bridge Street
Kington, HR5 3DJ
United Kingdom
Email: tech@tviy.ink
Phone: +44 771 328 6176